SUPPORT
RAMEN TRIP Support
App Overview
RAMEN TRIP is a photo diary app that turns your ramen photos into stickers to keep.
Snap, make stickers, and collect
Take a photo or choose one with the system photo picker, then create a cutout or framed sticker. Revisit saved stickers in your collection and diary.
Scrapbooks, calendar, and My Map
Arrange stickers on scrapbook boards and record the date and shop for each bowl. Bowls linked to shops can also appear on your personal map.
Start as a guest and optionally link a Google account. Sign in with Apple is also available on iOS.
How to Delete Your Account
Open My Page from the avatar at the top right of the app, choose Delete Account, and confirm. If you cannot access the app, email the address below with the subject “RAMEN TRIP account deletion” and information that lets us identify your account.
The following data will be deleted.
- Your account ID, registration details, and profile image
- Private photo diary entries, sticker images, scrapbook boards, folders, and related account data
- Published community sticker posts and their images
Once deleted, account information cannot be restored. Please proceed with this in mind.
Data retention and deletion
Photo diaries and boards are retained until you delete them or delete your account. Account deletion starts the cleanup process. Public content such as shop reviews may remain after information identifying the author is anonymized. Purchase records managed by the App Store or Google Play are handled by the respective store.
Delete data while keeping your account
Delete individual diary entries and stickers from their detail screens, or boards from their menus. If you cannot access the app or want to request deletion of other data, email info@media-leap.com with the subject “RAMEN TRIP data deletion”, the data you want deleted, and information that lets us identify your account.
If account creation fails
If for some reason account creation cannot be completed, please contact info@media-leap.com with the email address you intend to use for sign-in. We will confirm and respond individually.
Contact
If you have any questions, bug reports, or requests regarding this App, please feel free to contact us at the following.
Email address: info@media-leap.com
For the Terms of Service and Privacy Policy of this App, please refer to the Terms of Service and Privacy Policy pages respectively.
Media Leap, Inc.